10 May EMR devices are rolling!
The EMR new printing device rollout and existing device upgrade were highlighted in recent articles. With this activity already having started at Dandenong, we thought it would be a good opportunity to focus on the top five most frequently asked questions (FAQs) regarding devices. To read the full list of Device FAQs and the factsheet for rollout of the devices visit the Factsheet and FAQs page.
1. What types of devices will there be?
• Workstations on Wheels (WOWs)
• Computers on benchtops and trolleys
• Tablets
• Portable scanners and label printers
• Theatre tracking boards
2. Who will use which type of device?
• Nurses will generally use the medication WOWs at the bedside (includes lockable medication drawers) scanner and identification band printer.
• ICU will use WOWs with double monitor configuration to enable large amounts of information to be viewed at the one time.
• Slimline WOWs will be used in confined spaces.
• Specimen collection WOWs with sharps bins and drawers will be used by Phlebotomists.
• Doctors will use slimline WOWs and sometimes laptops on trolleys for ward rounds.
• Medication tablets will be used by various employees (top half detaches, can be moved around medication room).
• EMR can be accessed by Allied Health and other clinicians from specific computers using Tap On/Tap Off technology or remotely on personal devices (dependent on security).
3. How many devices per ward? Will I have to wait for a device?
• The number of devices per ward has been specifically chosen in response to the number of beds, workflow and layout of each type of ward and clinical workspace.
• This will vary from ward to ward and is based on the principle that no one should wait to use a device.
• In addition to new EMR devices, many existing devices will be upgraded with tap on functionality and a scanner so they will be used to access the EMR also.
• Whilst devices will not be allocated to specific employees, there will be enough devices within the ward so you will be able to tap onto one that is available.
4. How were the devices selected? Who was consulted?
• A significant amount of research and consultation occurred to make sure the devices will support and enable safe patient care. This included a four phase process:
– Mapping every existing device, accessory and power point.
– Auditing/observing workflows and the clinical space.
– Consulting with every Nursing Manager (or representative) from every different example ward type.
– Assessing devices by working with over 100 clinicians, specialist employees and consumers to find out what works best.
• This group assessed multiple devices, from different vendors, to determine if they were fit-for-purpose, using criteria specific to their function and workflows. The vendor also gave us advice on the most suitable devices for each area, based on EMR device delivery in similar workspaces.
• Selected devices were chosen with a focus on improving efficiency, consistency and patient safety across workflows.
• Ultimately, the devices will give our people improved access to patient status and communications, and support a collaborative, efficient and patient-centred approach to care.
5. What if the WOW goes flat during a ward round? Do we charge it or change batteries?
• If properly managed, the WOW will not run out of battery life.
• Each WOW is powered by three rechargeable batteries. The WOW drains batteries simultaneously, so that if one is removed to be charged, the WOW will continue to function.
• Each ward will have sets of batteries charging in a charging unit and swap out batteries as required.
• The life of each battery is shown on the top of each WOW with three lights.
• Each ward can determine at what point batteries are recharged (end of shift etc.) to work within their ward’s operating rhythm.